PRIVACY POLICY
UPDATED 10 JANUARY 2025
At Balanced Roots Retreats and Events, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event and retreat planning and consulting services. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Personal Information
We may collect the following personal information when you engage with us:
Name
Email address
Phone number
Billing and mailing address
Payment information
Any other information you provide in correspondence or while completing forms
B. Non-Personal Information
We may collect non-personal information to improve our services, including:
Browser type and version
Device information
IP address
Website usage data
2. How We Use Your Information
We use your information for the following purposes:
To provide, manage, and deliver our event and retreat planning and consulting services
To communicate with you regarding your bookings, inquiries, and updates
To process payments and refunds
To customize and enhance your experience
To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
With Service Providers: To trusted third-party vendors who assist us in delivering our services (e.g., payment processors, venue providers).
Legal Obligations: If required by law or in response to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of our business.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.
5. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
Access, update, or delete your personal information
Opt-out of marketing communications
Restrict the processing of your information
Lodge a complaint with a data protection authority
To exercise these rights, please contact us at [Insert Contact Email].
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services constitutes your acknowledgment of the changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Balanced Roots Retreats and Events
Email: katie@balancedrootsretreats.com
Thank you for trusting Balanced Roots Retreats and Events with your privacy.